Refund Policy
Enhance your wellness and beauty with our expert care and tailored treatments
At Modern Woman MedSpa, we are committed to providing exceptional care and ensuring client satisfaction. Our refund policy is designed to be clear and fair.
1. Services Rendered
• All sales are final for services that have been completed. Once a treatment has been performed, no refunds will be issued.
2. Prepaid Packages
• Credits for unused treatments in prepaid packages will be issued for use towards any other treatment in the office within 12 months from the date of purchase.
• Credits will be prorated based on the full price of services already rendered (not the discounted package rate).
• Packages expire 12 months from the date of purchase, and no refunds will be issued for unused treatments beyond the expiration date.
3. Appointment Cancellations and No-Shows
• At Modern Woman MedSpa, we kindly request at least 48 hours’ notice for any appointment cancellations or rescheduling.
• Late cancellations (less than 48 hours’ notice) or no-shows will incur a $50 fee, which will be charged to the card on file.
4. Adverse Reactions and Dissatisfaction
• If you experience an adverse reaction to a treatment, please contact us immediately to provide appropriate follow-up care at no additional cost.
• If you are dissatisfied with the outcome of a service, we encourage you to schedule a consultation to discuss your concerns.
5. Refund Exceptions
• In the rare event that a service is cancelled by Modern Woman MedSpa due to unforeseen circumstances, we will gladly refund your purchase price in full.